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Warranty Policy

Edit£º   Browse£º Times  Date£º2018-6-19

 
ClaudVan offers following limited warranty on all flashlights under normal use,and it is strongly suggested that customer should read and
understand User Manual fully before operating any product :
 
ClaudVan are to be free of defects in material and workmanship for a period of one(1)year from the date of purchase.
 
During the warranty period,the found defective product will be replaced or repaired( with a product deemed to be equivalent) at ClaudVan's
discretion without any extra charge.A lifetime repair as extended warranty will be provided for all products out of the warranty period and
only the cost of the replaced part or material will be charged to purchaser.
 
The warranty covers only the original purchaser of ClaudVan product and sold to consumers by Authorized ClaudVan dealers.And products
purchased by consumers from a ClaudVan dealers are covered only by that distributor and not by ClaudVan.The purchaser must notify abo-
-ut the defective product or part and deliver the defective part or product with receipt stating the consumer name,dealer,product and date of
purchase together to us or our local dealer.And the purchaser must pay the transportation and insurance.
 
ClaudVan will not warranty this product under the following situations:
 
.Normal wear or flashlights received with apparent rust or corrosion
.Any evidence of liquid damage or exposure to excessive heat like battery leakage
.Attempted repairs or alterations of any nature
.Product that has not been used according to this owners manual
.Any be lost or discarded by customer
 
 
For obtaining the warranty service,the purchaser must contact ClaudVan or the local distributor to report the defective product and get
an RA No.(Return authorization Number) to return any product .The RA No. must be clearly marked on the outside of the shipping car-
-ton or the delivery will be refused.Please pack your return carefully;we are not responsible for items damaged in shipping.Return the d-
-efective product along with a copy of the original dated retail sales receipt.
 
Service Support:service@claudvantec.com

 

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